Privacy Policy

We may also process this Personal Data for our Business Purposes and Commercial Purposes (which may include data sales/sharing). See your Rights & Choices for information regarding opt-out rights for cookies and similar technologies. Third parties may view, edit, or set their own cookies or place web beacons on our websites. We, or third party providers, may be able to use these technologies to identify you across platforms, devices, sites, and services. Third parties may engage in Targeted Advertising using this data. Third parties have their own privacy policies and their processing is not subject to this Policy. Data Retention | Regional Data Rights Contests and promotions We may collect and process Identity Data, Preference Data, certain Contact Data, and User Content when you enter a contest/sweepstakes or take part in a promotion. 7 We process this Personal Data as necessary to provide the contest/promotion, notify you if you have won, or to process delivery of a prize, for our Business Purposes, and other legitimate interests, such as: • verifying your identity for authentication, anti-fraud, and security purposes (in which case we may process Government ID Data to complete verification); • to improve our Services and to create a personalized user experience; and • to contact you about relevant products or services, and in connection with marketing communications and Targeted Advertising. We may process Identity Data, Contact Data, and User Content information for our Commercial Purposes (which may include data sales/sharing). Data Retention | Regional Data Rights Some programs and offers are operated/controlled by our third-party partners or their affiliates or partners. We may receive this data from third parties to the extent allowed by the applicable partner; otherwise, this Privacy Policy will not apply to data processed by third parties. Your Personal Data may be public. If you win a contest/sweepstakes, we may publicly post some of your data. We do not post Personal Information without consent where required by law. See any program agreement(s) for additional details and terms. Contact Us; Support We collect and process Identity Data, Contact Data, and User Content when you contact us, e.g. through a contact us form, or for support. If you call us via phone, we may collect Audio/Visual data from the call recording. We process this Personal Data to respond to your request, and communicate with you, as appropriate, and for our Business Purposes. If you consent orif permitted by law, we may use Identity Data and Contact Data to send you marketing communications and for our Commercial Purposes (which may include data sales/sharing). Data Retention | Regional Data Rights Vendors We process Identity Data, Contact Data, Government ID Data, Biographical Data, Preference Data, User Content, Payment Data, and Health Data (which may include Special Category Data) in connection with your application or engagement as a vendor. We process this Personal Data as necessary to evaluate, establish, and maintain the vendor relationship, and for our Business Purposes. We do not sell or share Personal Data processed in this context. We process Sensitive Personal Data only for Business Purposes permitted under applicable law. Data Retention | Regional Data Rights Employees and contractors are subject to separate privacy notices. If you are an applicant, employee, independent contractor engaged by any TEX Companies, former employee/independent contractor, or beneficiary, your Personal Data is subject to the HR Privacy Policy. Feedback and Surveys We process Identity Data, Contact Data, Preference Data, and User Content collected in connection with guest surveys or questionnaires. We process this Personal Data as necessary to respond to guest requests/concerns, for our Business Purposes, and other legitimate interests, such as: • analyzing guest satisfaction; and • to allow our third-party partners to communicate with guests. We may process this Personal Data for our Commercial Purposes (which may include data sales/sharing). We may share Feedback/Survey data relating to third party partners with those partners, who may use it for their own purposes. Data Retention | Regional Data Rights 8 Posts and social media We process Identity Data, Preference Data, Contact Data, and User Content you post (e.g. comments, forum and social media posts, etc.) on our Digital Services. We also process Identity Data, Contact Data, and User Content if you interact with or identify us, or relevant promoters, artists, sponsors or other partners on social media or communication platforms (e.g. if you post User Content that engages with or tags our official accounts or participate in a Discord server moderated by us.) We process this Personal Data for our Business Purposes, and Commercial Purposes (which may include data sales/sharing). Posts may be public, or reposted on our Services. Content you provide may be publicly available when you post it on our Services, or in some cases, if you reference, engage, or tag our official social media accounts or communications platforms. Data Retention | Regional Data Rights PROCESSING PURPOSES Business Purposes We and our Service Providers process Personal Data we hold for numerous business purposes, depending on the context of collection, your Rights & Choices, and our legitimate interests. We generally process Personal Data for the following “Business Purposes.” Service Delivery We process Personal Data as necessary to provide our Services and the products and services you purchase or request. For example, we process Personal Data to authenticate users and their rights to access the Services, Events, or Venues, as otherwise necessary to fulfill our contractual obligations to you, provide you with the information, features, and services you request, and create relevant documentation. Internal Processing and Service Improvement We may use any Personal Data we process through our Services as necessary in connection with our legitimate interests in improving the design of our Service, understanding how our Services are used or function, for customer service purposes, for internal research, technical or feature development, to track service use, QA and debugging, audits, and similar purposes. Security and Incident Detection We may process Personal Data in connection with our legitimate interest in ensuring that our Services, and Events and Venues are secure, identify and prevent crime, prevent fraud, verify or authenticate users/individuals, and ensure the safety of our guests. Similarly, we process Personal Data on our Digital Services as necessary to detect security incidents, protect against, and respond to malicious, deceptive, fraudulent, or illegal activity. We may analyze network traffic, device patterns, and characteristics, maintain and analyze logs and process similar Personal Data in connection with our information security activities. Contextual Advertising We may display contextual advertising on our Services. In which case, we may customize such advertisement using data processed based on your current interaction with the Service (e.g. time, General Location). We may also document and audit ad impressions and related data relating to the delivery and display of contextual advertisements. Personalization We process certain Personal Data as necessary in connection with our legitimate interest in personalizing our Digital Services. For example, aspects of the Digital Services may change so they are more relevant to you. We may personalize based on Preference Data and your current interactions with the Service, or obtain it from third parties, using Personal Data we hold about you. We may also personalize based on Profiles, where permitted by law, e.g. by displaying your name and other appearance or display preferences, to display content that you have interacted with in the past, or to display content that we think may be of interest to you based on your interactions with our Digital Services and other content. 9 Aggregated Data We process Personal Data in order to identify trends, including to create aggregated and anonymized data about buying and spending habits, use of our Services, and other similar information (“Aggregated Data”). Aggregated Data that does not contain Personal Data is not subject to this Privacy Policy. Compliance, Health, Safety, Public Interest We may also process Personal Data as necessary to comply with our legal obligations, such as where you exercise your rights under data protection law, for the establishment and defense of legal claims, where we must comply with requests from government or law enforcement officials, and as may be required to meet national security or law enforcement requirements or prevent illegal activity. We may also process data to protect the vital interests of individuals, or on certain public interest grounds, each to the extent required or permitted under applicable law. Please see the How We Share Personal Data section for more information about how we disclose Personal Data in extraordinary circumstances. Commercial Purposes We and certain third parties process Personal Data to further our commercial or economic interests (“Commercial Purposes,”) depending on the context of collection and your Rights & Choices. Please Note – We may require your consent, or we may not engage in processing of Personal Data for Commercial Purposes in some jurisdictions. See the “Regional Supplements” section below for more information. Profiles Entertainment is personal, and we are always working to help you find the best concerts, festivals, sports, and other events for you to enjoy. In order to understand our customers’ preferences, and better recommend products and services that are personalized to our customers, we may create a “Profile” by linking together and analyzing Personal Data processed in the following contexts: • Account Registration • Purchases and Transactions • RFID Products/Digital Tickets • Visiting our Events and Venues • Using our Digital Services • Contest and promotions • Contact Us; Support • Feedback and Surveys • Posts & Social Media We may augment Profiles with Personal Data that we receive from other TEX Companies or third parties, e.g. information about Services you have used or purchased previously, Events and Venues you visited, or locations at those Events/Venues, or demographic data and data from your publicly available social media profiles. In some cases we process Preference Data that reveals Race or Ethnic Origin as part of our Profiles. We typically process this information in relation to marketing for certain Events (e.g. cultural or heritage events.) Depending on applicable laws, we may not collect this information, and we may require your consent before collecting it. We will limit the use and disclosure of your Race or Ethnic Origin according to applicable law. See the “Regional Supplements” section below for more information about your rights in Sensitive Data. We use Profiles for our legitimate interests in market research and statistical analysis in connection with the improvement of our Services. For example, we may analyze the Personal Data of customers who have purchased tickets for a future event, and then compare them with other customers in our database. If we identify other customers in our database who have similar Personal Data to the original purchasers, we may direct marketing about that event to the similar customers. We may conduct the profiling and send the direct marketing emails automatically. Profiles involve processing that is automated, in whole or in part. 10 Personalized Marketing Communications We may personalize Marketing Communications based on your Profile. If consent to Consumer Profiling or Targeted Advertising is required by law, we will seek your consent. Targeted Advertising In some jurisdictions, TEX Companies, and certain third parties operating on or through our Services, may engage in advertising targeted to your interests based on Personal Data that we or those third parties obtain or infer from your activities across non-affiliated websites, applications, or services in order to predict your preferences or interests (“Targeted Advertising”). This form of advertising includes various parties and service providers, including third party data controllers, engaged in the processing of Personal Data in connection with advertising. These parties may be able to identify you across sites, devices, and over time. The parties that control the processing of Personal Data for Targeted Advertising purposes may create or leverage information derived from Personalization, Profiles, and Marketing Communications. In some cases, these parties may also develop and assess aspects of a Profile about you to determine whether you are a type of person a company wants to advertise to, and determine whether and how ads you see are effective. These third parties may augment your profile with demographic and other Preference Data, and may track whether you view, interact with, or how often you have seen an ad, or whether you purchased advertised goods or services. We generally use Targeted Advertising for the purpose of marketing our Services and third-party goods and services, and to send marketing communications, including by creating custom marketing audiences on third-party websites or social media platforms. Data Sales We may engage in “sales” of data as defined by applicable law. For example, we may “sell” certain Personal Data when we engage in marketing campaigns with or on behalf of sponsors, conduct Targeted Advertising, or we may sell or grant access to Personal Data to our marketing partners, artists, promoters, and other advertisers in relation to Targeted Advertising, joint promotions, and other marketing initiatives. See the California Rights & Disclosures section for a list of categories of Personal Data sold or shared. DISCLOSURE/SHARING OF PERSONAL DATA We may share Personal Data with the following categories of third-party recipients and/or for the following reasons: TEX Companies - We will share your Personal Data with other TEX Companies in order to streamline certain business operations, and in support of our Business Purposes, and Commercial Purposes. Service Providers - We may share your Personal Data with service providers who provide certain services or process data on our behalf in connection with our general business operations, product/service fulfillment and improvements, to enable certain features, and in connection with our (or our Service Providers’) Business Purposes. Sponsors, Advertisers, and Social Media Platforms - We may share certain Personal Data with social media platforms, advertisers, ad exchanges, data management platforms, or sponsors in support of our Business Purposes and Commercial Purposes. We may allow these third parties to operate through our Services. Public Disclosure - If you use any social media plugin, API, or other similar feature, use an event hashtag or similar link, or otherwise interact with us or our Services via social media, we may make your post available on our Services or to the general public. We may share, rebroadcast, or redisplay Personal Data or other information in the post to the extent permitted by the relevant social media service. Event and Venue Partners- Where allowed by law, or with your consent, we will share your Personal Data with event producers, promoters, venues, sports teams, artists, or sponsors that perform or operate an Event or Venue. You may also direct us to disclose this data to or interact with these third parties as part 11 of attending an Event/Venue or making a purchase (which does not involve a data sale by us). However, in other cases, these parties may also receive data for Commercial Purposes and in connection with Data Sales. Data Aggregators - We may share Personal Data with data aggregators in support of our Commercial Purposes and in connection with Data Sales. These disclosures/sales can help better personalize our Services, the services of third parties, enrich Profiles, and help ensure that you see advertisements that are more relevant to your interests. Successors - We may share Personal Data if we go through a business transition, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. For example, Personal Data may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction. Lawful Recipients- In limited circumstances, we may, without notice or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, in the vital interests of us or any person (such as where we reasonably believe the use or disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of any individual or to public health or safety) or in such other circumstances as may be required or permitted by law. These disclosures may be made to governments that do not ensure the same degree of protection of your Personal Data as your home jurisdiction. We may, in our sole discretion (but without any obligation), object to the disclosure of your Personal Data to such parties. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA If you are located outside the US, we may transfer or process your Personal Data in the US, UK, European Economic Area (EEA), and other jurisdictions where any TEX Companies or our service providers operate. Where required by local law, we ensure your data remains protected in connection with any international transfers. See the “Regional Supplements” section below for more information. YOUR RIGHTS & CHOICES You may have certain rights and choices regarding the Personal Data we process. Please note, these rights may vary based on the country or state where you reside, and our obligations under applicable law. See the following sections for more information regarding your rights/choices in specific regions: • US States/California • EEA/UK/Switzerland/Cayman Islands • Australia Your Rights You may have certain rights and choices regarding the Personal Data we process. See the “Regional Supplements” section below for rights available to you in your jurisdiction. To submit a request, contact our Data Privacy Team. We verify your identity in connection with most requests, as described below. Verification of Rights Requests If you submit a request, we typically must verify your identity to ensure that you have the right to make that request, reduce fraud, and to ensure the security of Personal Data. If an agent is submitting the request on your behalf, we reserve the right to validate the agent’s authority to act on your behalf. We may require that you match personal information we have on file in order to adequately verify your identity. If you have an account, we may require that you log into the account to submit the request as part of the verification process. We may not grant access to certain Personal Data to you if prohibited by law. 12 Your Choices Marketing Communications You can withdraw your consent to receive marketing communications by clicking on the unsubscribe link in an email (for email), by responding with “OPT-OUT,” STOP, or other supported unsubscribe message (for SMS), by adjusting the push message settings for our mobile apps using your device operating system (for push notifications), or for other communications, by contacting us using the information below. To opt-out of the collection of information relating to email opens, configure your email so that it does not load images in our emails. Withdrawing Your Consent/Opt-Out You may withdraw any consent you have provided at any time. The consequence of you withdrawing consent might be that we cannot perform certain services for you, such as location-based services, personalizing or making relevant certain types of advertising, or other services conditioned on your consent or choice not to opt-out. Precise Location Data You may control or limit Precise Location Data that we collect through our Services by changing your preferences in your device’s location services preferences menu, or through your choices regarding the use of Bluetooth, WiFi, and other network interfaces you may use to interact with our Services. Note, we may collect general location data even if you opt out of the collection of Precise Location Data. Cookies, Similar Technologies, and Targeted Advertising General - If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser’s settings menu or our Manage Cookies page. You may need to opt out of third-party services directly via the third party. For example, to opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Policy, or Google Analytics Opt-out. Targeted Advertising - You may opt out or withdraw your consent to Targeted Advertising by visiting Your Privacy Choices. In some cases, you may be able to opt-out by submitting requests to third party partners, including for the vendors listed below: • Google Ads • Doubleclick • Facebook Custom Audience Pixel • Twitter Audience Pixel • Digital Advertising Alliance’s opt-out • Network Advertising Initiative opt-out Global Privacy Control (GPC) - Our Digital Services may support certain automated opt-out controls, such as the Global Privacy Control (“GPC”). GPC is a specification designed to allow Internet users to notify businesses of their privacy preferences, such as opting-out of the sale/sharing of Personal Data. To activate GPC, users must enable a setting or use an extension in the user’s browser or mobile device. Please review your browser or device settings for more information regarding how to enable GPC. Please note: We may not be able to link GPC requests to your Personal Data in our systems, and as a result, some sales/sharing of your Personal Data may occur even if GPC is active. See the “Regional Supplements” section below for more information regarding other opt-out rights. Do-Not-Track - Our Services do not respond to your browser’s do-not-track request. DATA SECURITY We implement and maintain commercially reasonable security measures to secure your Personal Data from unauthorized processing. While we endeavor to protect our Services and your Personal Data unauthorized access, use, modification and disclosure, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others. 13 CHILDREN Our Services are neither directed at nor intended for use by persons under the age of 13 in the US, or under the age of 13 to 16 in the EEA, UK, Switzerland, Cayman Islands, or 15/16 in Australia. We generally collect information relating to this age group only from parents or with parental consent and we only knowingly collect Personal Data from such individuals directly in limited circumstances where reasonably necessary to provide the Service (such as registration for age-specific camps or clinics.) We do not otherwise knowingly collect information from such individuals. If we learn that we have inadvertently done so, we will promptly delete such Personal Data if required by law. Do not access or use the Services if you are not of the age of majority in your jurisdiction unless you have the consent of your parent or guardian. DATA RETENTION We retain Personal Data for so long as it is reasonably necessary to achieve the relevant processing purposes described in this Privacy Policy, or for so long as is required by law. What is necessary may vary depending on the context and purpose of processing. We generally consider the following factors when we determine how long to retain data (without limitation): • Retention periods established under applicable law; • Industry best practices; • Whether the purpose of processing is reasonably likely to justify further processing; • Risks to individual privacy in continued processing; • Applicable data protection impact assessments; • IT systems design considerations/limitations; and • The costs associated continued processing, retention, and deletion. We will review retention periods periodically and may pseudonymize or anonymize data held for longer periods. THIRD PARTY WEBSITES AND MOBILE APPLICATIONS Except for processing by our service providers (described below), this Privacy Policy does not apply to third party websites, products, or services. For example, we handle some of the purchase process on our Services directly, and third party businesses (such as payment processors) may manage others. Third parties may operate or develop some TEX Companies’ websites and mobile apps, may operate or host a contest/sweepstakes on our Services. In these cases, the terms, conditions, and privacy practices of the third party, not those of the TEX Companies, may govern your transactions, and we may have no control over the Personal Data collected. CHANGES TO OUR POLICY We may change this Policy from time to time. We will post changes on this page. We will notify you of any material changes, if required, via email or notices on our Digital Services. Your continued use of our Services constitutes your acknowledgement of any revised Policy. REGIONAL SUPPLEMENTS US States/California US State & California Privacy Rights & Choices Under the California Consumer Privacy Act (“CCPA”) and other state privacy laws, residents of certain US states may have the following rights, subject to regional requirements, exceptions, and limitations. Confirm - Right to confirm whether we process your Personal Data. Access/Know - Right to request any of following: (1) the categories of Personal Data we have collected, sold/shared, or disclosed for a commercial purpose; (2) the categories of sources from which your Personal Data was collected; (3) the purposes for which we collected or sold/shared your Personal Data; (4) the categories of third parties to whom we have sold/shared your Personal Data, or disclosed it for a business purpose; and (5) the specific pieces of Personal Data we have collected about you. 14 Portability - Right to request that we provide certain Personal Data in a common, portable format. Deletion - Right to delete certain Personal Data that we hold about you. Correction - Right to correct certain Personal Data that we hold about you. Opt-Out (Sales, Sharing, Targeted Advertising, Profiling) - Right to opt-out of the following: • If we engage in sales of data (as defined by applicable law), you may direct us to stop selling Personal Data. • If we engage in Targeted Advertising (aka “sharing” of personal data or cross-context behavioral advertising,) you may opt-out of such processing. • If we engage in certain forms of “profiling” (e.g. profiling that has legal or similarly significant effects), you may opt-out of such processing. Opt-out or Limit Use and Disclosure of Sensitive Personal Data - right to opt-out of the processing of certain Sensitive Data, or request that we limit certain uses of Sensitive Personal Data. This right does not apply in cases where we only use Sensitive Personal Data where necessary, or for certain business purposes authorized by applicable law. Opt-in/Opt-out of Sale/Sharing of Minors’ Personal Data - To the extent we have actual knowledge that we collect or maintain personal information of a minor under age 16 in California, those minors must opt into any sales/sharing of personal information (as defined under CCPA), and minors under the age of 13 must have a parent consent to sales/sharing of personal information. All minors have the right to opt-out later at any time. Non-Discrimination - California residents have the right to not to receive discriminatory treatment as a result of your exercise of rights conferred by the CCPA. List of Direct Marketers - California residents may request a list of Personal Data we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year. Remove Minors’ User Content - Residents of California under the age of 18 can delete or remove posts using the same deletion or removal procedures described above, or otherwise made available through the Services. If you have questions about how to remove your posts or if you would like additional assistance with deletion, contact us using the information below. We will work to delete your information, but we cannot guarantee comprehensive removal of that content or information posted through the Services. Submission of Requests You may submit requests as follows (please review our verification requirements section). If you have any questions or wish to appeal any refusal to take action in response to a rights request, contact us at texclipsemusicfestival@yahoo.com. We will respond to any request to appeal within the period required by law. Access/Know, Confirm Processing, Portability, Deletion, and Correction • You may visit our Consumer Rights Request Portal •. • You may send mail to our Contact Us address above with your email address, phone number and address we have on file, along with your request. Opt-Out of Sales, Sharing, Targeted Advertising or Profiling Opt-out/Limit Use and Disclosure of Sensitive Personal Data Opt-in/Optout of Sale/Sharing of Minors’ Personal Data • You may visit our Your Privacy Choices portal •• You may enable Global Privacy Control (GPC) to opt out of Targeted Advertising/sharing. Digital Services supporting GPC (or similar standards) will treat the request as a request to opt-out of Targeted Advertising/sharing on the device where the GPC setting is active. 15 • To limit the use and disclosure of Precise Location Data, update your preferences for location data using your device’s settings menu, or disable WiFi, Bluetooth, or other interfaces you use to interact with our Services. List of Direct Marketers Remove Minors’ User Content • Contact us via email to our privacy team at texclipsemusicfestival@yahoo.com Categories of Personal Data Disclosed for Business Purposes For purposes of the CCPA, we have disclosed to Service Providers for “business purposes” in the preceding 12 months the following categories of Personal Data, to the following categories of recipients: Category of Personal Data Category of Recipients Audio/Visual Data TEX Companies; Service Providers; Public Disclosure; Event and Venue Partners; Data Aggregators; Successors; Lawful Recipients Biographical Data Transaction Data Contact Data Device/Network Data Identity Data Preference Data General Location Data User Content Health Data; Payment Data; Precise Location Data; Race or Ethnic Origin TEX Companies; Service Providers; Successors; Lawful Recipients Government ID Data; Health Data; Precise Location TEX Companies; Service Providers; Event and Venue Partners; Successors; Lawful Recipients Categories of Personal Data Sold, Shared, or Disclosed for Commercial Purposes For purposes of the CCPA, we have “sold” or “shared” in the preceding 12 months the following categories of Personal Data in the, to the following categories of recipients: Category of Personal Data Category of Recipients Transaction Data Sponsors, Advertisers, and Social Media Platforms; Event and Venue Partners; Data Aggregators Contact Data Device/Network Data Identity Data Preference Data General Location Data Precise Location Data User Content 16 Categories of Sensitive Personal Data Used or Disclosed For purposes of CCPA, we may use or disclose the following categories of Sensitive Personal Data Government ID Data; Health Data; Payment Data; Precise Location Data; Race or Ethnic Origin. However, we do not sell or share Sensitive Personal Data, or use it for purposes other than those listed in CCPA section 7027(m). EEA/UK/Switzerland/Cayman Islands Controller The controller of Personal Data relating to residents of the UK/EEA/Switzerland/Cayman Islands is: Texclipse Music Festival, LLC., 800 West Olympic Blvd., Suite 305, Los Angeles, CA 90015, U.S.A. Rights & Choices Residents of the EEA, UK, Switzerland, and the Cayman Islands have the following rights. Please review our verification requirements. Applicable law may provide exceptions and limitations to all rights. Access - You may have a right to access the Personal Data we process. Rectification - You may correct any Personal Data that you believe is inaccurate. Deletion - You may request that we delete your Personal Data. We may delete your data entirely, or we may anonymize or aggregate your information such that it no longer reasonably identifies you. Data Export - You may request that we send you a copy of your Personal Data in a common portable format of our choice. Restriction - You may request that we restrict the processing of personal data to what is necessary for a lawful basis. Objection - You may have the right under applicable law to object to any processing of Personal Data based on our legitimate interests. We may not cease or limit processing based solely on that objection, and we may continue processing where our interests in processing are appropriately balanced against individuals’ privacy interests. In addition to the general objection right, you may have the right to object to processing: • for Profiling purposes; • for direct marketing purposes (we will cease processing upon your objection); and • involving automated decision-making with legal or similarly significant effects (if any). Regulator Contact - You have the right to file a complaint with regulators about our processing of Personal Data. To do so, please contact your local data protection or consumer protection authority. Submission of Requests Access, Rectification, Data Export, Deletion, Restriction, or Correction • Contact us via email to our privacy team at texclipsemusicfestival@yahoo.com • You may visit our Rights portal • You may send postal mail to our physical address (see controller section / Contact Us above) with your email address, phone number and address we have on file, along with your request. Restriction; all others • Contact us via email to our privacy team at texclipsemusicfestival@yahoo.com Lawful Basis for Processing Legal Basis Description of Basis & Relevant Purposes Relevant Contexts / Purposes / Disclosures Performance of a contract The processing of your Personal Data is strictly necessary in the context in which it was provided, Contexts 17 e.g. to perform the agreement you have with us, to provide products and services to you, to open and maintain your user accounts, to deliver ticket you have purchased, or process requests. • Contexts where Personal Data (excluding Sensitive Personal Data) is processed for purposes listed below • Cookies and other tracking technologies (strictly necessary) Purposes • Service Delivery Disclosures • Event and Venue Partners • Public Disclosure. Legitimate interests This processing is based on our legitimate interests. For example, we rely on our legitimate interest to administer, analyze and improve our Websites and related content, to operate our business including through the use of service providers and subcontractors, to send you notifications about our Websites or products you have purchase, for archiving, recordkeeping, statistical and analytical purposes, and to use your Personal Data for administrative, fraud detection, audit, training, security, or legal purposes. See the Business Purposes of Processing section above for more information regarding the nature of processing performed on the basis of our legitimate interests. Contexts • Contexts where Personal Data (excluding Sensitive Personal Data) is processed for specified legitimate interests or purposes listed below Purposes • Internal Processing and Service Improvement • Security and Incident Detection • Contextual Advertising • Personalization • Aggregated Data • Profiles • Personalized Marketing Communications Disclosures • TEX Companies • Service Providers • Sponsors, Advertisers, and Social Media Platforms • Data Aggregators • Successors • Lawful Recipients Consent This processing is based on your consent. You are free to withdraw any consent you may have provided, at any time, subject to your rights/choices, and any right to continue processing on alternative or additional legal bases. Withdrawal of consent does not affect the lawfulness of processing undertaken prior to withdrawal. Contexts • Contexts where Personal Data is processed for purposes listed below • Cookies and other tracking technologies (except strictly necessary) • Processing of Sensitive Personal Data 18 • Marketing communications Purposes • Targeted Advertising • Data Sales Disclosures • Sponsors, Advertisers, and Social Media Platforms Compliance with legal obligations This processing is based on our need to comply with legal obligations. We may use your Personal Data to comply with legal obligations to which we are subject, including to comply with legal process. See the Business Purposes of Processing section above for more information regarding the nature of processing performed for compliance purposes. Business Purposes • Compliance, Health, Safety, Public Interest Disclosures • Lawful Recipients Performance of a task carried out in the public interest This processing is based on our need to protect recognized public interests. We may use your Personal Data to perform a task in the public interest or that is in the vital interests of an individual. See the Business Purposes of Processing section above for more information regarding the nature of processing performed for such purposes. Business Purposes • Compliance, Health, Safety, Public Interest Disclosures • Lawful Recipients International Transfers We process data in the United States, and other countries where our subprocessors are located. In cases where we transfer Personal Data to jurisdiction that have not been determined to provide “adequate” protections by your home jurisdiction, we will put in place appropriate safeguards to ensure that your Personal Data are properly protected and processed only in accordance with applicable law. Those safeguards may include the use of EU standard contractual clauses, reliance on the recipient’s Binding Corporate Rules program, or requiring the recipient to certify to a recognized adequacy framework. We make transfers among TEX Companies pursuant to our intragroup Standard Contractual Clauses. You can obtain more information about transfer measures we use for specific transfers by contacting us using the information above. Australia Rights and Choices Residents of Australia have the right under the Privacy Act to request access or correct Personal Data we hold about you. If you wish to exercise your right under the Privacy Act to access or correct your Personal Data, you may email us at texclipsemusicfestival@yahoo.com. If you make a request, we will require you to verify your identity before we provide you with any access, as described in the verification requirements section. Purposes of Processing In certain cases, we may not automatically process your Personal Data for certain purposes. We rely on your consent to process Personal Data as follows: Contexts • Cookies and other tracking technologies for Targeted Advertising • Any context where we process Sensitive Personal Data • Marketing communications 19 Purposes • Targeted Advertising • Data Sales Disclosures • Sponsors, Advertisers, and Social Media Platforms Regulatory Contact You may contact the Office of the Australian Information Commissioner (OAIC) or you may contact us with any complaints regarding our privacy practices. We will respond to complaints we receive in a timely manner and ensure our processing aligns with your rights and our legal obligations.